Today I will answer all the questions that you probably have about melamine dinnerware and our factory.
1:What about the MOQ?
For a new customer,normally the MOQ is 3000pcs per design per item.Of course you can order less than 3000pcs,but the price will be a little high.
2:Can customers do their design?
My friends,first we are a factory,all the products are customized.We can do customers design,do customers logo,do customers style.It is all workable for us.
3:Can you send me a sample,and what about sample charge?
About the sample,there are 2 kind of samples.One is our existing samples,we can send customers existing samples for free,the customers just need to pay shipping charge.The other thing is you require for the sample do your design,in that way,the sample charge will be US$200 per design per item.
4:Are you a factory or trading company?
We are a factory that located in Zhangzhou city,we have over 16 years experience of dinnerware produce.We have more than 3000 different kind of mould to produce different dinnerware,like different size and shape of tray,plate,bowl,cup.
5:What about the time.like delivery time,sample time,production time.
Delivery time is about 45 days,sample time normally need 7 work days after the design was been confirmed.Production time ,it will take about 45 days for production after the sample was been confirmed.
6:What about the test
Our factory passes BSCI,SEDEX 4PILLAR,TARGET audit.if you need,pls contact with me,we can give you our audit report.
7:Is your products dishwasher safe
Yes,melamine and bamboo fiber tableware are dishwasher safe,but top-shelf only.
8:What about packing way?
Normally,we do bulk packing if the customers no t=other asking for packing,it is safe enough.But we can also do color box or display box accoading customers requesting.
9:What about the service?
If customers are not satisfied with our products, they can return them within 30 days of receiving them.
Now you must know more about how an order works since we got contact with each other.Pls feel free to ask if you have other questions.
Post time: Jan-31-2024